| Course | |||||
|---|---|---|---|---|---|
 | Leadership Essentials In the workplace, being able to see your faults and accept responsibility is vital. Not only does it set a positive example for others, but it can also help to inspire teams and improve your business’s development.
Sometimes admitting you... | ||||
 | Leadership Toolkit Ever had a manager who criticizes everything you do, right down to the tiniest detail? Urgh, it’s frustrating. We know that they have the company’s best interests at heart, but that constant attack isn’t exactly motivating.
You see, as a... | ||||
 | Leadership Toolkit “If they can do it, I can do it.” When you lead by example, you make it easy for others to follow you. You might be the type of person who jumps in with both feet, or perhaps you prefer to sit back and only ever take calculated risks.... | ||||
 | Retail Essentials Whether spending time at the front of the store or working the “Live Chat” on the company’s website, you’ve got to understand how to greet customers properly. That first impression is the foundation upon which a great shopping experience... | ||||
 | Retail Essentials When you’re taking your turn on the cash register, you might be the only person your customer interacts with in-store. That’s a golden opportunity for you to make their shopping experience a good one.
Why is that important? Because good... | ||||
 | Retail Essentials The desire to help others is 1 of the most important traits in a retail employee. Retail shouldn’t be seen as an opportunity to take advantage and sell to a customer at any cost. Instead, it’s an opportunity to discover what the customer... | ||||
 | A Sample Category Induction video on Customer Service | ||||
 | Business Innovation Sony latest product launch in February |
